Business Health Check for Small Business | Business Diagnostic Tool
The Business Pain Finder
Growing pains are real. Find out exactly where it hurts.
A step-by-step program for small business owners who are busy but stuck, and tired of fixing the same problems twice.
30 Questions | 10 mins | Free
Sound familiar?
Deadlines slip, and nobody can say exactly why.
Good people leave, and you find out last.
You fix a problem. Three months later, it's back.
You're working harder than ever, and the business isn't getting easier.
Those are symptoms. Treating symptoms is why problems come back. The Pain Finder Program goes after the cause.
The Eight Segments of any Business
Every business has eight places where growing pains hide:
Direction: does everyone know where you're headed?
Communication: does information get where it needs to go?
Capacity: can your team handle the work coming in?
Relationships: how well do you work with clients, partners, and suppliers?
Decisions: are good calls made at the right level?
Leadership: is it clear who leads what?
Morale: does your team want to be there?
Culture: how do things really get done around here?
Most owners can feel something's wrong. Few know which of these eight it's coming from.
30 Questions | 10 mins | Free
How It Works
Tier 1: Pain Finder | Find where it hurts
Ten one-hour sessions over two weeks, one a day. We go through all eight areas, starting with the easy ones and working toward the harder questions.
You get: the Pain Finder Report, showing what's broken, what's hiding, and what to fix first.
Pain Finder | 2-4 Weeks | Ten (10) Hours
Pricing: C$2,497.00
Tier 2: Navigator | Find out why it keeps happening
Ten hours over four weeks. You do some short prep work first. Then we take your biggest problems and trace each one to its root: why it keeps coming back and who owns it.
You get: the Navigator Report, a clear map of what to fix and in what order.
Pain Finder + Navigator | 4-6 Weeks | Twenty (20) Hours
Pricing: C$5,994.00
30 Questions | 10 mins | Free
Tier 3: Solution Finder | Fix it and make it stick
Twelve one-hour sessions over six months, booked when you need them. We put the fixes in place and check each one at three levels: you, your team, and your clients. We measure how you lead at the start and the end, so you can see the change for yourself.
You get: A complete Business Pain Finder Report.
Pain Finder + Navigator + Solution Finder | 6-12 Weeks | Thirty Two (32) Hours
Pricing: C$9,991
Every program starts with Tier 1.
You can't fix what you haven't found.
This is NOT for you if….
You want someone to tell you what you want to hear. The report will be direct and honest.
You’re not ready to change how things run. Finding the pain is only useful if you act on it.
This is for you if….
Your business has grown, and its starting to leak.
You’re tired of guessing what’s wrong.
You want a clear plan, not another round of trial and error.
Business or leader first?
Sometimes the pain is in the business. Sometimes it's in how you lead it. Often it's both.
The Pain Finder Program and Heartbeat of a Leader work together, and either one can come first. We'll figure out which fits on your discovery call.
Frequently Asked Questions
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The Pain Finder Program is a business diagnostic that finds exactly where a small business is stuck. It starts with a short online assessment, then moves into guided sessions that dig into the real cause, whether that's leadership, systems, or team. It's built for owners who know something's wrong but can't pinpoint what.
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The diagnostic itself takes about 10 minutes and covers 30 questions across eight areas of your business, from vision to team morale. You'll get a plain-language report showing which areas are healthy and which need a closer look.
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The Pain Finder Program has three tiers. Tier 1, the Deep Dive, is C$2,497. Tier 1 plus Tier 2, the Navigator, is C$5,994. The full journey through Tier 3, the Solution Finder, is C$9,991. Each tier builds on the one before it.
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Yes. The 10-minute Business Health Diagnostic is free and gives you a report showing where your business may be at risk. Many owners start here before deciding whether to book Tier 1 of the Pain Finder Program.
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You'll receive a report showing your strongest and weakest business areas, along with a recommendation for next steps. If your results point to a leadership gap rather than a business systems gap, you may be guided toward Heartbeat of a Leader instead.
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The Pain Finder Program looks at your business: its systems, team, and operations. Heartbeat of a Leader looks at you, the person leading it. Many owners start with one and move into the other once they see how connected the two are.